I’m using WD Smart
Ware Pro 2.4.12, and a WD My Passport Ultra USB drive for backups.
My internal “C” drive is 1TB in size; the Passport Ultra drive is also 1 TB in size. All of the data on my hard drive amounts to 228 GB in size, yet the backup data takes up 878 GB on the My Passport Ultra drive, almost four times as much as everything on my “C” drive. I started with a fresh, empty backup drive a few months ago, và now it’s running out of space.
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What am I missing here? If everything on my hard drive is being backed up, then I would expect the total used space lớn be the same, or almost the same, on both the C drive và the Passport backup drive. Instead I am gradually running out of space on the backup drive. How can I fix this?
Hello,
Verify if you have another backup program backing up to lớn the drive, Maybe the Windows backup software.
It is also possible you have the backup creating multiple copies of the same file. You can change this in the WD Smartware settings.
Hamlet,
Smart
Ware Pro was phối for 5 backup versions; I changed it to 1. Do you think this is likely the reason that the backup drive was filling up so quickly? When it says 5 versions, does it mean the latest 5 changes lớn that file?
Windows built-in backup program is not setup or configured.
I’d also wonder if you’ve got shortcuts or something in there which is basically making the same files/folders get backed up multiple times.
Simplest way is to have a look at the backup in Windows Explorer. It should be in the root of the My
Passport, under the smartware.stor folder and then down under your machine’s name folder and drive ID sub-folder. Have a nose through that và see if you can see why it’s overlarge.
It would appear that every tệp tin is being backed up from two lớn five times each, sometimes more.
If I were khổng lồ delete a file, would all of its backups be deleted also? If not, it would help explain why the backup file just keeps growing. Apparently the Recycle Bin is also backed up as well.
I’m having the same problem with the same drive. C: has only about 3 GB of stuff, & the terabyte drive is nearly full. I changed the setting from saving 5 copies of everything to lớn one. Now there’s a message lớn “free up space” on the drive. I did what Darren
Hill suggested & deleted some stuff, but there’s nothing apparent that would be taking up so much space. Under the Backup tab on the Smart
Ware the Passport shows that there’s 1.8 TB worth of “Additional Files.” What are “Additional Files?”
How vì chưng I không tính phí up more space when I can’t even see what’s taking up that space?
Any help would be appreciated. Thanks.
I agree; if my entire hard drive is backed up, why would the backup drive contain four times as much data? and what would be the point of having more than one copy of any one file?
Ken313 - I think I would suggest to lớn delete the backup (delete the smartware.stor folder) và start again now that you have phối Smartware to only backup a single iteration rather than the normal 5. Quite why it is seeing the file as changing and so repeatedly backing it up I’m not sure, but it sounds lượt thích what it is doing anyway.
See if that helps, & if not & it carries on repeatedly backing up, I’d try uninstalling và reinstalling Smartware again. It looks like it’s getting something wrong somewhere for some reason, possibly a configuration issue or something when it was installed.
drive_full - if I remember correctly the “additional files” are files that are on the drive but aren’t associated with or under the control of Smartware (basically all files outside the smartware.stor folder). As far as the software is concerned they are files that are taking up space on the drive but that beyond that it knows nothing about.
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